NATSO Connect 2021 Schedule

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NATSO Live: Employee Engagement: The Relationship Comes First
If we hope to get the best of our people, it starts with understanding what work is for employees--a relationship. Research has shown that employees crave the same things from work that they do from any important relationships in their lives: appreciation, acceptance, communication, commitment, and support. In this session, we will explore how managers and leaders can invite employees to be their best at work by making work feel more like a healthy relationship.

Contact Amy Toner, NATSO’s vice president, publishing and digital content, at atoner@natso.com to register. 

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NATSO Live: Labor-Saving Technology and Machine-Learning To Improve Customer Experience
In the daily battle for customer loyalty and razor thin margins, you must use every tool you have to gain a competitive advantage. For smart retailers that includes labor-saving technology and machine learning. Justin Baxely, vice president of retail at PDI, will walk listeners through the emerging trends in labor-saving technology. Baxely will explain what AI uses are now common-place in the retail world and what technology smart operators should use to save on labor. Attendees will also learn more about what are the customer experience expectations now, especially those advanced by the pandemic that are not going away.

Contact Amy Toner, NATSO’s vice president, publishing and digital content, at atoner@natso.com to register. 

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NATSO Live: Guide Customers on the Road to Purchase in the Post-Pandemic World
The road to purchase — providing the right product, in the right place at the right time — is essential in the truckstop and travel center business. How has the road to purchase changed post-pandemic? Using their deep understanding of what moves and how, Gina Bonafede, director of marketing communications at DAS and Derek Lehman, Director of Channel & Shopper Marketing at DAS, will offer their insight into the mix of products, messaging and displays to move product out of your stores now, post pandemic. The world was turned upside down in 2020. Bonafede and Lehman will explain what exactly this means for your merchandising plans.

Contact Amy Toner, NATSO’s vice president, publishing and digital content, at atoner@natso.com to register. 

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NATSO Live: Economic Recovery, Inflation, Freight and Retail Markets, Employment Concerns and the Great Post-COVID Boom
Join NATSO on July 15, when Donald Broughton, Principal, Managing Partner of Broughton Capital LLC will update the truckstop and travel plaza industry on the economic recovery, inflation, freight and retail markets, employment concerns and what he calls the Great Post-COVID Boom. Donald Broughton founded Broughton Capital at the beginning of 2017, after spending over two decades as one of Wall Street’s top analysts – first at A.G. Edwards where he covered the Transportation industry. Broughton has long been known in the transportation industry for his quarterly tracking of trucking bankruptcies. Prior to going to Wall Street, Broughton spent almost a decade in various Distribution and Operations management roles in the beverage industry, including serving as the Corporate Manager of Distribution for the Dr Pepper / Seven-Up companies and Chief Operating Officer for Bevmark Concepts. He is convinced that most individuals know more about the economy than they realize, and believes that economists are only boring because they are lazy, or choose to be.

Contact Amy Toner, NATSO’s vice president, publishing and digital content, at atoner@natso.com to register. 

Sponsored by:    

Contact Amy Toner, NATSO’s vice president, publishing and digital content, at atoner@natso.com to register. 

Sponsored by: